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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cecilia Cruz

Cecilia Cruz

February 20, 2026

5  out of  5
rating by Cecilia Cruz
"Gabby was amazing! She was so kind and took the time to help me with everything I needed. I truly appreciate her support. Thank you, Gabby!"
We responded:
"Thank you so much for the 5-stars, Cecilia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Marco Cervantes’s Team anytime."
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Debbie Wooding

February 19, 2026

5  out of  5
rating by Debbie Wooding
"Gabby is always a big help when I need something fixed on my policy"
We responded:
"Debbie thank you so much for your kind words, I am happy Gabby was able to earn your Auto insurance business. We look forward to serve you guys for many years to come!"
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Wilber Quintanilla

February 18, 2026

5  out of  5
rating by Wilber Quintanilla
"Amazing service and staff
Thank you for all the help and not hesitating on any of my questions to understanding everything that i need to be know about coverage policy.
Thank you Gabby for all the help!"
We responded:
"Hello Wilber thank you very much for the opportunity to serve you and your lovely family for so many years with your auto and homeowners insurance. We appreciate you guys!!"
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Sarah Wallace

February 13, 2026

5  out of  5
rating by Sarah Wallace
"Highly recommend this team! Gabby was responsive, helpful, professional, and kind."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Joseph Lau

February 12, 2026

5  out of  5
rating by Joseph Lau
"Marco and his team are fantastic! They truly are experts in car and life insurance. Would recommend them to everyone!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Marco Cervantes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Diana Aviles

January 30, 2026

5  out of  5
rating by Diana Aviles
"Juan Aviles was absolutely outstanding. If I could go past the 5 stars I would! He truly takes white glove service to the next level. From the moment I spoke with him, he was professional, patient, and incredibly knowledgeable. He explained everything in a way that was easy to understand and made the entire process stress free which is the most important for me when I do business. You can tell he genuinely cares about helping people, not just selling a policy.

What impressed me most was his attention to detail and how responsive he was every question I had was answered quickly and thoroughly. He went above and beyond to make sure I felt confident in my decisions and never once made me feel rushed. It’s rare to find someone so easy to talk to while still being extremely professional.

Juan is a huge asset to State Farm he’s a natural leader and that’s a talent you are born with. If you want someone who is trustworthy, efficient, and truly dedicated to excellent customer service, he’s the person to go to. I would recommend him to anyone without hesitation. I will be recommending him to everyone and anyone I speak to! 10000/10."
We responded:
"Thank you so much for the 5-stars, Diana! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Carter Nguyen

January 26, 2026

5  out of  5
rating by Carter Nguyen
"Juan helped me out and made sure that i was able to get the best coverage for the price and also made the whole process easy and transparent for me"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lucila Tapia

January 22, 2026

5  out of  5
rating by Lucila Tapia
"Muy buena atención, todo bien explicado, se toma su tiempo, y las va mejores coberturas"
We responded:
"Agradecemos su reseña, Lucila. Gracias por sus amables comentarios con respecto al equipo de Marco Cervantes, agente de State Farm. "
Profile photo of Alexis Alain Díaz Vega

Alexis Alain Díaz Vega

January 22, 2026

5  out of  5
rating by Alexis Alain Díaz Vega
"Fue un excelente trato de parte de los agentes , principalmente Juan Aviles , muy amable de su parte y buscó lo que mejor se ajustaba a mis necesidades"
We responded:
"Thanks so much for the fantastic rating, Alexis! We are so glad you had a positive experience with us here on State Farm Agent Marco Cervantes’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Irma Tellez

January 21, 2026

5  out of  5
rating by Irma Tellez
"I've had a fantastic experience with State Farm so far. Their customer service is top-notch—quick to respond, professional, and genuinely helpful.
Their rates are competitive, and I was even able to customize my coverage to fit my budget and needs. The online tools and mobile app are also incredibly user-friendly, making it easy to manage my policy and access documents.
Overall, I feel confident knowing I’m covered by a company that actually cares about its customers. Highly recommend! Thank you, Juan Aviles."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Raul Hernandez

Raul Hernandez

January 17, 2026

5  out of  5
rating by Raul Hernandez
"Quiero agradecer a Gabby, hizo hasta lo imposible para ayudarme y conseguirme el mejor precio posible y con la mejor cobertura posible, fue muy profesional y pude darme cuenta que sabe lo que hace, en cuanto a seguros de vehículos, casa y vida se trata... realmente una experta... la voy a recomendar con todos mis familiares y amigos.... gracias...10 de 10..."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Raul, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Marco Cervantes’s Team—we are always here to help! "
Profile photo of Dasmiel Paez Pacheco

Dasmiel Paez Pacheco

January 15, 2026

5  out of  5
rating by Dasmiel Paez Pacheco
"Gabby fue increíble ayudándome a encontrar el seguro de auto perfecto. Muy profesional, paciente y siempre respondió todas mis preguntas. Hizo todo el proceso fácil y rápido. ¡La recomiendo totalmente!"
We responded:
"¡Muchísimas gracias por su excelente reseña, Dasmiel! Nos alegramos de que haya tenido una experiencia positiva con el equipo de Marco Cervantes, agente de State Farm, aquí en Cypress. "
Profile photo of Andrew Cabrera

Andrew Cabrera

January 10, 2026

5  out of  5
rating by Andrew Cabrera
"Outstanding Service from Gabby!

Working with Gabby has been an absolute pleasure. From the very beginning, she demonstrated professionalism, deep knowledge, and a genuine commitment to helping me find the best insurance coverage for my needs. She took the time to explain every detail clearly, answered all my questions with patience, and made the entire process smooth and stress-free. It's rare to find someone so responsive, trustworthy, and dedicated."
We responded:
"Hi Andrew, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! See you soon!"
Profile photo of Yandi Frometa

Yandi Frometa

January 5, 2026

5  out of  5
rating by Yandi Frometa
"Muy buena atención y el servicio excelente, todos muy profesionales y siempre con la mejor disposición de ayudar"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Yandi! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Marco Cervantes, agente de State Farm, en cualquier momento. "
Profile photo of Kolby Whorton

Kolby Whorton

December 10, 2025

5  out of  5
rating by Kolby Whorton
"Gabby helped me update my policies — she’s seriously the best!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Marco Cervantes’s Team. "
Profile photo of TERRE PIERRE

TERRE PIERRE

December 6, 2025

5  out of  5
rating by TERRE PIERRE
"I really appreciate Nevaeh's consistent kindness and positive attitude. She always takes the time to support my family and I whenever we have questions regarding our policies. She always goes above and beyond the call of duty. Its wonderful to know such kind people still exist. Sincerely, Terri Pierre"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Marco Cervantes’s Team! We deeply appreciate your kind words here in Cypress . Greetings TERRE, Thanks for the kind words! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you soon!"
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bigmlouis

December 5, 2025

5  out of  5
rating by bigmlouis
"I needed help with moving my 2 cars over from my mom and Nevaeh was able to help me. Even with my crazy hours she got back with me and was able to understand my needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Marco Cervantes’s Team. "
Profile photo of Matt M.

Matt M.

December 4, 2025

5  out of  5
rating by Matt M.
"I had an excellent experience switching my auto and home insurance. Juan Aviles made everything easy and stress-free. He was super responsive, very knowledgeable, and made the entire process smooth. He explained my coverage clearly and helped me get a better rate. I truly appreciate the great service and highly recommend working with him!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Marco Cervantes’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Profile photo of Humberto Vicetti

Humberto Vicetti

December 2, 2025

5  out of  5
rating by Humberto Vicetti
"Juan Aviles was very helpful and clear with all things related to the insurance and the process."
We responded:
"Dear Humberto, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
Profile photo of Amber Perez

Amber Perez

November 24, 2025

5  out of  5
rating by Amber Perez
"Had a wonderful experience and found all my questions answered by Gabby! Would not have been helped by anyone else and will definitely come back to her!"
Profile photo of Alberto Lamas

Alberto Lamas

November 21, 2025

5  out of  5
rating by Alberto Lamas
"Hacido una experiencia súper exención al hacido una persona amable atenta y me ayudó en todo momento se lo recomiendo a todos su nombre es Juan Aviles"
Profile photo of Alejndro Fuenmayor

Alejndro Fuenmayor

November 21, 2025

5  out of  5
rating by Alejndro Fuenmayor
"Agradecido con la atención de Gabby! Muy amable, linda y agradable.."
We responded:
"Alejandro muchas gracias por tu review de 5 estrellas y desde luego tu comentario de la experiencia que tuviste con nuestra oficina de Marco Cervantes State Farm en particular con Mariela que la verdad somos muy afortunados de tener en nuestro equipo de trabajo y desde luego tener bien protegidos tus cosas personales con un seguro de renta de nuestra compañía State Farm."
Profile photo of guillermo juvier torres

guillermo juvier torres

November 19, 2025

5  out of  5
rating by guillermo juvier torres
"Me atendió Juan muy profesional excelente atención le recomiendo su atención"
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Osmiel Sanchez

November 18, 2025

5  out of  5
rating by Osmiel Sanchez
"Juan service was great and he explain coverage"
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Marielys Lopez

November 12, 2025

5  out of  5
rating by Marielys Lopez
"Bueno lo único que le puedo decir es que cuando necesito de Gaby siempre está allí buscando lo mejor para mí"